Meal Tickets

  • One Ticket may be issued to each person purchasing a main course but not when meal tickets are used to pay for meals and not if a meal is a part of a special offer or meal deal
  • Tickets cannot be exchanged with other offers or set menus
  • Tickets cannot be exchanged on bank holidays
  • Tickets cannot be exchanged on the day of issue
  • Tickets have no cash value
  • Tickets must be produced before your bill is created – please inform our waiting staff that you intend to exchange tickets when you request your bill
  • Tickets cannot be exchanged after their expiry date
  • The Breeze Hill reserves the right to refuse to accept tickets if it is suspected that a copy has been made or if a ticket is defaced in any way

Special offers and happy hours

  • Many of our special offers and happy hour times are programmed into our till system and require no staff intervention to reduce prices etc.
  • If special offers and happy hour times are programmed into our till system, the start and ending times of those offers and happy hours cannot be changed by our bar and waiting teams as the process is automated
  • The cut-off times of special offers and happy hours apply to order times, not payment times. So order before the cut-off time, relax and enjoy!

Subscribing and unsubscribing from our mailing list and privacy

  • By subscribing to our mailing list you give us permission to email to you general information, promotions, special offers, details of events, etc.
  • We will not pass your email address on to anyone and it will only be used by us while you are subscribed to the list
  • You may unsubscribe from our mailing lists at any time using the link in our emails. This will delete your details permanently from our list

Online table reservations

We are an independent pub/restaurant and rely on reservations being honoured. We kindly ask that should you need to make any amendments to your reservation that you do so as soon as possible. You can contact our reservations team on 01248 209223 and they will be happy to help.

Please make us aware of any special requirements you may have along with any allergies or dietary requirements in your party and we will be happy to accommodate.

For reservations of 1-7 guests, we require card details to secure your booking. These details are securely kept with a third party called Stripe and will only be charged if the cancellation terms are not met. We ask for 24 hours notice of a cancellation or reduction in numbers and reservations that fail to give this notice will automatically incur a £10 per person fee.

For reservations of 8 or more, we require a £10 per person deposit at the time of booking. We ask for 24 hours notice of a cancellation or reduction in numbers and reservations that fail to give this notice will automatically forfeit their deposit.

We will contact you 48 hours prior to your reservation via email to confirm your booking, we are unable to hold unconfirmed bookings. We politely ask you to contact us if you are running late as we can hold tables for 15 minutes and will release it for other guests if we have not been contacted.

By making a reservation at The Breeze Hill you agree to our reservation cancellation terms. We look forward to welcoming you to The Breeze Hill.

Vouchers

  • Vouchers are accepted at our discretion
  • ‘pre booked’ means vouchers can only be redeemed if you have pre booked your table
  • If a voucher states a number of people in a party that is the number of people eating, not including children
  • Copies of vouchers, defaced vouchers and vouchers for any other business will not be accepted